Privacy Policy

SVS Cargo values your privacy and has implemented a comprehensive policy to safeguard your personal information. You can review our current privacy policy below.

 

Smooth Vehicle Shipping and Cargo LTD Privacy Policy:

At Smooth Vehicle Shipping & Cargo LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our vehicle shipment services, visit our website, or interact with us in any way. By using our services, you agree to the terms outlined in this policy.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your information. If you have any questions or concerns, please contact us using the information provided at the end of this policy.

Effective February 2024

Privacy Policy (Smooth Vehicle Shipping & Cargo LTD):

Effective Date: February 2024
Smooth Vehicle Shipping & Cargo LTD (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website https://svscargo.com or communicate with us, including via SMS.

This privacy policy (the “Policy”) applies to our website, svscargo.com (the “Site”) and outlines the types of information we collect via the Site, how we use that information, and the efforts we make to safeguard it. By providing any information through the Site, you agree to the use of that information consistent with this Policy.Use of information:

Use of information:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

How we use your personal information:

  • Fulfill orders (e.g., processing payments, arranging shipping, providing order confirmations and invoices).
  • Communicate with you.
  • Screen for potential risk or fraud.
  • Provide you with information or advertising related to our products/services, based on your preferences.

We use Device Information to:

  • Screen for potential risk and fraud.
  • Improve and optimize our Site by analyzing how customers browse and interact with the Site.
  • Assess the effectiveness of our marketing and advertising efforts.

Personally identifiable information:
Personally identifiable information (“PIl”) is information that identifies you, is not generally available to the public and may include information about you personally. We collect the PII that you provide us via the Site so that we may provide you with the service(s) we offer. If you elect, we may also collect PII from third-party data providers. You are not obligated to provide us with PII; however, if you do not provide us with certain information that we request, we may not be able to respond to your quote request or otherwise conduct the business contemplated between you and us.
For example, in order to provide you with car shipping quotes, we collect your personal contact information including name, telephone number, email address, origin, destination, information about your vehicle and may also collect other related information.

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Smooth Vehicle Shipping & Cargo LTD, you may receive messages related to:

  • Fulfilling orders (e.g.,providing quotes, processing payments, arranging shipping, providing order confirmations and invoices).
  • Communicating with you.
  • Providing you with information or advertising related to our products/services, based on your preferences.
    Example Messages
    Example 1
    “You have been subscribed to text messaging for Smooth Vehicle Shipping To opt out, reply STOP at any time.
    Hi [Customer Name],
    Hope you’re having a great day! I’m pleased to provide your vehicle transport quote of $990.00 for shipping from XX to XX (Quote ID: XXX1015). This includes:
    – Door-to-Door Single Truck Transport
    – Fully Insured Carriers
    – NDT-Certified Drivers
    – 100 lbs of Belongings Allowed

    Please feel free to reach out for slot reservations. Looking forward to providing you with top-quality service!

    Best Regards,
    Agent Name
    [Phone Number]
    XXX@svscargo.com
    For & On Behalf of Smooth Vehicle Shipping
    To proceed, reply YES or call us at (XXX) XXX-XXXX. Reply STOP to opt out.”

    Example 2

    "Thank you for booking your vehicle transport with Smooth Vehicle Shipping! Your shipment from [Pickup City, State] to [Drop-off City, State] has been confirmed.
Invoice: [Invoice Link]
Pickup Date: [MM/DD/YYYY]
Pickup Location: [Address or City, State]
Drop-off Location: [Address or City, State]

If you have any questions or need assistance, feel free to reach out.

Best Regards,  
[Agent Name]  
[Phone Number]  
XXXXX@Svscargo.com 
For & On Behalf of Smooth Vehicle Shipping 

    Reply STOP to opt out of messages."

Tracking Technologies:
Technologies such as: cookies, tags and scripts are used by Smooth Vehicle Shipping & Cargo LTD. and our partners, including our marketing partners, affiliates, and analytic service providers (e.g. Google Analytics). These technologies are used in analyzing trends, administering the site, tracking user’s movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
When you visit our site, we also capture the user agent string from your device which helps us classify the type of device you are using to interact with the Site (e.g. desktop, tablet, mobile device). The user agent string does not, however, collect any personally identifiable information.

We use cookies for a variety of reasons, including remembering user settings (e.g. zip codes, vehicle details). Users can control the use of cookies at the individual browser level. If you reject cookies, you may still visit our site, but your ability to use some features or areas of our site will be limited.
In addition, we may partner with third parties to either display advertising on our Web site or to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.
Further, we may serve display advertising utilizing our ad serving infrastructure. This infrastructure uses cookies, images, and scripts to collect non-personally identifiable information about your activities on this and other websites for the purpose of providing the best user experience with our advertisements.

Security:
The security of your personal information is important to us and we take commercially reasonable precautions in an effort to safeguard it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@svscargo.com

 Data Security

We do not share mobile information with third parties or affiliates for marketing purposes. SMS opt-in data and consent will not be shared.

Testimonials:
We display personal testimonials of satisfied customers on our site in addition to other endorsements. If you provide a testimonial to us, you agree that we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@svscargo.com.

Changes in this Policy:
If we change our privacy practices, we will post a revised version of the Policy on this Site and the revised Policy will be effective when posted. We reserve the right to modify this Policy at any time, so please review the Site frequently for any changes. By continuing to use the services or the Site after the revised Policy is posted, you will be deemed to have been made aware of and to have accepted, and you will be subject to, such amended or revised Policy.

Contact Information:
If you have any questions about this Privacy Policy or our data practices, please contact us:
Smooth Vehicle Shipping and Cargo LTD
Website: https://svscargo.com
Email: info@svscargo.com
Phone: (614) 352-2478